Communicate with buyers

With Fairmarkit, you no longer need to keep track of communications with buyers in your inbox. Throughout the sourcing process, you can quickly and conveniently track all event communication within Fairmarkit. While responding to an event, you can add comments, notes, and files to communicate better with buyers.

Event comments

While working on an event, comments allow you to communicate about the event and clarify details with buyers. Comments can include attachments. You'll receive a notification when comments are added to your events. For more information, see Event comments.

Notes and files

While responding to events, you can add notes and files on the event level and comments and attachments on the line level to communicate your response better.

Events

On the event level, you can add additional information in the following ways:

  • Notes for buyer: Add additional information and communication (up to 4,000 characters) about your event response for the buyer.
  • Files: Click Add Files to attach files to share with the buyer. Files can be up to 100MB, and the File name cannot be longer than 255 characters. See Attachments for more information.

Lines

On the line level, click the more button and select the Add additional info option to enter the following:

  • Comments: Enter any comments (up to 1,000 characters) about the line item.
  • Attachments: Click Add Files to add attachments specific to the line item. Multiple attachments can be added. Files can be up to 100MB, and the File name cannot be longer than 255 characters Click the remove button to delete an attachment. See Attachments for more information.

Clarifications

After a buyer has submitted an event, they can send a clarification. Clarifications can include text and attachments and are date and time-stamped. All clarifications display in the Clarifications regarding this request area.